PRIVACY POLICY

Last Updated: March 10, 2026

My Urbane Transportation Service Corp ("Urbane Transportation", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website and services.

Information We Collect
When you submit a reservation request or contact us through our website, we may collect the following information:

• First and Last Name
• Phone Number
• Email Address
• Trip or reservation details you provide

We collect this information so we can communicate with you regarding reservations, trip updates, and customer support.

How We Use Your Information
The information you provide may be used to:

• Respond to reservation requests
• Provide trip confirmations and service updates
• Communicate with you regarding your transportation service
• Improve our customer service and operations

SMS Communications
If you provide your mobile phone number through our website reservation form, Urbane Transportation may contact you regarding your reservation, trip updates, or customer support. Communication may occur via phone call or SMS text message. SMS messaging is used only for informational communications related to your reservation or customer service.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP.

SMS consent and phone numbers collected for SMS communication are not shared with third parties.

Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to provide our services, comply with legal obligations, or protect the safety and security of our business and customers.

Data Security
We take reasonable steps to protect the personal information you provide from unauthorized access, disclosure, or misuse.

Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Urbane Transportation
1321 Murfreesboro Pike Suite 500
Nashville, TN 37217